Help  
  
Remedies and Resources

  
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If you select one of the links on this page, you may be leaving the Web site of the USDC, ILND. These links contain information created and maintained by other public and private organizations. The links are provided for the user's convenience. The USDC, ILND does not control or guarantee the accuracy, relevance, timeliness or completeness of this outside information. The inclusion of these links is not intended to reflect their importance, nor is it intended to endorse any views expressed, or products or services offered, on these outside sites, or the organizations sponsoring the sites.

  
PDF Documents

Many of the documents available in the USDC, SDNY Web site have been formatted as PDF (Portable Document Format) documents. In PDF form, each document retains the formatting and appearance of the original document and can be viewed on or printed from any computer.

In order to access a PDF document, you must have Adobe Acrobat Reader or Acrobat Exchange software. You can download a (free) copy of Acrobat Reader if you don't already have it on your computer.

To view the document, instead of automatically downloading it, your browser must be set up to display. (Read the downloading tips section of this help page if you want to download instead of viewing the document on-line.) If you need specific instructions on how to configure your browser to display or download PDF files, select the applicable link below for technical support.

  
Windows:
Macintosh:

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Downloading Tips
PDF Documents
 
If you prefer to download a document in PDF format, instead of viewing it on-line, hold down the "Shift" key as you click on the link to the document. You will need to have Adobe Acrobat in order to view the file. You can download a (free) copy of Acrobat Reader if you don't already have it on your computer. (Read the PDF Documents section of this help page for more information on PDF documents and additional links for technical support.)
 
WordPerfect Documents
 
If you have difficulty downloading the document in Netscape Navigator, hold down the "Shift" key as you click on the document link to force Netscape to download the file.

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Forms
Completing a form on-line
 
Some of the Clerk's Office forms (where noted) are set up so that you can fill in the blanks on your computer, instead of using a typewriter. In order to complete the forms on-line, you must have Adobe Acrobat Reader or Acrobat Exchange. For more information on Adobe Acrobat, read about PDF Documents.

Hints for on-line forms:

  • Make sure that the information entered in each field appears when the form is printed.
  • After typing information in a field, either Tab to the next field, click outside the field or in the next space with the mouse, or press Enter if it's a one-line field.
  • To place an "X" in one of the check boxes, point and click in the space with your mouse.
  • The form must be printed out for filing. It cannot be filed on-line.

To print a double-sided form, try one of the following methods:

1.  When sending the document to your printer, instead of printing the entire document, either enter the page number or select the current page. Print the first page and then manually feed the paper to print the second page on the back of the same sheet.
  
2.  Print both pages separately and then use a photocopier to copy the single-sided originals onto one double-sided sheet.

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Browser Types

This web site will appear and function best with a Netscape or Internet Explorer browser, version 3.0 or higher. For best results, use the latest browser version of Netscape or Internet Explorer. You can visit WWW.HOME.NETSCAPE.COM/DOWNLOAD or WWW.MICROSOFT.COM to download the latest version of the Netscape or Microsoft browsers. A software download sometimes takes several minutes, so you might want to plan accordingly.

AOL Users

Your AOL browser may not be compatible, particularly if you have an older version, especially when accessing the CourtWeb program. Your computer may already have a Netscape or Internet Explorer browser loaded on it. If not, you can visit WWW.HOME.NETSCAPE.COM/DOWNLOAD or WWW.MICROSOFT.COM for information on downloading one of the Netscape or Microsoft browsers. When using the Netscape or Internet Explorer browser you can log into AOL as usual, then minimize the AOL browser and open either Netscape or Internet Explorer for your session. It is also recommended that you get the latest version of the AOL browser.

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CourtWeb

Instructions

The CourtWeb "Welcome" page contains a button that links to complete, step-by-step instructions and help.
 
(Watch List account holders should access CourtWeb through the Watch List log-in page. The log-in screen and main menu each contain a button that links to complete instructions and help for Watch List users.)

Participating Judges

CourtWeb participating judges are listed on the pull-down menu under "Judge," on the Rulings Report page. Click on the arrow in the "Judge" field and scroll up or down the list to see the judges' names.

AOL Users

Your AOL browser may not be compatible with CourtWeb, particularly if you have an older version. Please read the information above on browser types.

Watch List

Watch List is an additional CourtWeb service that allows the law firm or practitioner to enter and edit a private list of cases. A Watch List account includes all the features of CourtWeb, plus e-mail notification and additional report options for cases on your Watch List.
 
When a ruling is posted to CourtWeb by chambers, the description will automatically appear on your Watch List and an automatic e-mail message will be sent to the contact person specified in your application. The e-mail will include all of the information contained in the ruling entry, i.e., caption, case number, date, judge's name, a brief summary of the ruling, and the www link or location for the full text of the document where available.

When your CourtWeb Watch List account has been set up you will maintain your own list of cases. You must have the case number for Watch List to function. Please do not send e-mail requests for information about cases. If you need a case number or other information you must conduct the request through the Clerk's Office and pay any required search fee.

After the application has been submitted and processed, you will receive the user name, password and instructions by return e-mail. (Only one user name and password will be assigned for each firm.) The account confirmation will also include the address for the Watch List log-in page. Since this is a private screen for Watch List accounts only, it is not linked to the SDNY Web site, or to the public CourtWeb pages.

Lost Watch List Log-in Info?

If you have lost or forgotten your Watch List user name, password, or log-in page address, send an e-mail to Webmaster_ILND@ilnd.uscourts.gov and specify the information you need. Please identify your firm or user name when you e-mail or call so that your account information can be looked up.

Change of Address for Watch List

If any of your Watch List account information changes, particularly the e-mail address and phone number, please e-mail the updated information to the webadmin.

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USDC, ILND graciously acknowledges Gail Jahrsdorfer of the SDNY District Executive's Office as the principal author of this help document